Shipping policy

Delivery

We ship orders Monday to Friday, 8am to 5pm, with exception of Italian bank holidays. Orders received before 12am are shipped on the same day. Delivery times may vary depending on the country of destination and potential customs operations, if applicable. Shipping costs may vary, but all such costs will be clearly shown before purchase at the checkout. Orders are delivered door-to-door when possible, otherwise you will receive an e-mail with information regarding the pick-up point for your package, so it's important that you check your e-mail to track the status of your shipment.

Orders shipped to countries outside of the EU may be subject to local VAT, import duties and/or taxes as they are shipped on a DAP (Delivered At Place) basis. You will be liable for the payment of such import duties and taxes. The VAT will be based on your total order value.

For orders shipped to Norway, VAT will be already included at checkout and you shall not be liable for any extra tax charge.

Tracking your order

You will receive an e-mail from the courier once your order has been shipped, in which you will find the tracking number to locate the progress of your delivery. If you can't find that mail, check in your spam folder. If that's also unsuccessful, reach us at support@nofscandinavia.com and we will assist you further.